Receiving your UMD
The instructions below will guide you through a smooth process for setting up your new UMD device. Please get in touch with help@maths.cam.ac.uk if there are any issues during setup of your device.
Other useful material for setting up your device for work is available at https://help.uis.cam.ac.uk/new-starters/get-started-with-it-professional-services-staff/set-up-your-it-professional-services/umd-windows under 'After Initial Setup'.
1) Unpack your device and switch it on
2) If prompted, connect to the network UniofCam-Guest or use a docking station if available
3) Sign in with your Cambridge university account
2) Allow some time for Device preparation, Device setup and Account (this could take some time)
3) Once the above is complete you will be taken to the Windows desktop
4) Next you must verify your account to enable you to sign in to Microsoft 365 apps including Teams and Outlook. Click on the search bar at the bottom of the screen and you will see your initials on the top right corner. Select this and click 'Verify Account' either through text, call, or through the authenticator app.
5) Next, open the 'Company Portal' and sign in if required. You should be presented with a list of institutions to choose from - select 'Faculty of Mathematics'
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- If you cannot see a list, go to Microsoft Intune Web Company Portal - https://portal.manage.microsoft.com/devices to classify your device. Sign in with your @cam email address, for example, abc123@cam.ac.uk. Select your device, then select “Device Category” and choose Faculty of Mathematics from the list.
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- If you followed the above, return to the company portal app and select the settings cog and run the sync option. Once complete close down the app and after a short time reload company portal.
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- If you have selected the device and no category option was available, return to the company portal around 30 minutes later and you should be presented with an institution list to select from after closing and re-opening the company portal.
6) Connect to Eduroam following the instructions at https://help.uis.cam.ac.uk/service/wifi/connect-to-eduroam/windows
7) If you need access to the Faculty of Mathematics VPN service, then see instructions at https://www.maths.cam.ac.uk/computing/remoteaccess/vpn
8) To setup printing see the instructions here https://help.uis.cam.ac.uk/service/printing/print-deploy-windows
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- When asked to install a printer, search for 'Maths_FindMe'.
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- If you receive a 'no credit' error when sending your print job or going to collect a print job, get in contact with help@maths.cam.ac.uk who can look into this.
9) Instructions for setting up apps including, Outlook, Teams, Onedrive and installing other apps are available at https://help.uis.cam.ac.uk/new-starters/get-started-with-it-professional-services-staff/set-up-your-it-professional-services/umd-windows under 'After Initial Setup'.
Remember to return to the Company Portal to select 'Faculty of Mathematics'.
Additional Assistance
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