For Access to the Maths Linux system
Also known as the maths research system.
Access to the maths linux system:
- Professional Services Staff: Your line manager emails the maths helpdesk. They list the resources you need access to - for example the name of any role drives; if ADE access is needed then to which part of the system.
- Academic and Research staff: If you have a staff record on the self service and your research group is filled out then drop an email to the maths helpdesk. The review date for your access will be the review date on that record.
If the record is incorrect contact the maths HR office. If the research group is missing contact Julia Blackwell if you are in DPMMS or your pavilion or group secretary if you are in DAMTP.
Alternatively another academic member of your research group can fill out the application form for you. They need to provide the correct end date in the comments box on the form if it differs from your record's one.
- Research or mphil student: If you have a DAMTP or DPMMS student record on the self service and your research group and academic contact is filled out then drop an email to the maths helpdesk. The review date for your access will be the review date on that record.
If the record is incorrect contact the maths postgraduate office. If the research group or academic contact is missing contact Julia Blackwell if you are in DPMMS or your pavilion or group secretary if you are in DAMTP.
Research students - when you submit your thesis please ensure there is at least six months left on your computer account record. If there is not then drop an email to the maths helpdesk copied to your supervisor.
Alternatively your supervisor can arrange for your access to the system by filling out the application form for you or emailing us. They must list the resources you need access to and also the end date if it is different than the one on your record.
. - Emeritus: If you have an emeritus record on the self service and your research group is filled out then drop an email to the maths helpdesk. The review date for your access will be the review date on that record.
If the record is incorrect contact the maths HR office. If the research group is missing contact Julia Blackwell if you are in DPMMS or your pavilion or group secretary if you are in DAMTP.
Alternatively your head of department or BOM can request access for you.
- Everybody Else (including leavers needing to retain access, visitors, collaborators, people from other departments, college fellows etc...)
Access must be arranged by a DAMTP or DPMMS academic. Either by filling out the application form. or by providing all the information it requests in an email to the maths helpdesk. You may not apply for their own access.
Academic staff Information to include if emailing: Applicant's forenames, applicant's surname, applicant's crsid if they have ever been issued one (if they were issued one but cannot recall it please tell us that), applicant's date of birth, the start date for access and the review date, why you need the applicant to have access or the project title and what resources they need access to. If you do not own the resource then assure us the owner has authorised the access.
The maximum time allowed for access is one year, unless the person is a visiting fellow. You can extend access year by year. If the applicant is a visiting fellow please state this and IT will use the dates from the faculty database.
Links
Maths Linux Research System Application
Expectations:
Department staff and student setup: Two business days.
Internal to the university who already has a University Account. Three business days.
Everybody else: Five business days.
Delays to applications:
Delays happen when:
- The list of resources the applicant needs is omitted. For staff and students in this department we default to their research group's computers or their academic contact's research group.computers unless your application is for a webpage. For everyone else we need a clear list showing the resources and the authorisations. For example: Access to the HEP3 store space and the HEP group computers. We need to see the authorisation statements if the person applying does not own the resource and if they do own the resource that they state this.
- The information we need to pass to the University Information Services is incomplete. We need the date of birth for all except logins for current staff and current students in maths.
- Reason given for access is circular and project title is missing. (People external to the department).
- All requests must be authorised. This is organised by the helpdesk. Clear applications are the quickest to authorise. Some applications need to go to a higher authorisation.
- The login is for someone who is a visitor, collaborator or from another part of the university and access is requested for more than the standard maximum of one year without review. These have to go for higher authorisation which takes longer. (There is an exception in place for visiting fellows who are allowed up to three years.)
Delayed forms can take several weeks to process.
Account Closing:
Accounts are closed in batches so you may receive the email shortly before or shortly after your maths login review date. We try to send our emails before the University Information Services (UIS) close your email account. If you have not heard from maths before the UIS email you then it is helpful for the maths helpdesk if you take the UIS email's option to extend your account with them for two months.
- If the application is for a current staff or student member of the department it is usually then set up.
- If the application is for anyone else or there is a complexity around the status or requirements then it goes off for authorisation. Sometimes a university login also needs to be set up. These steps add a few days to our processing time.
- The login comes with a University Account so you can access our password and VPN services. It also comes with an email address. We need you to read this regularly or to redirect it to an address you do read. System messages will be sent to this address and we expect you to read them.
- We may need to get some confidential information to you. If you are off-site this will involve a video call. Further information will be emailed to you or the person who submitted your form by the Maths Helpdesk.
- We expect you to log into the account frequently. Logins not touched in half a year will be closed. Tell us if you no longer need the login.
- The Maths system as well as the UIS who run the Email and University Account system will email you around review time. The UIS email offers you an informal extension. This only covers the services ran by UIS. It does not cover your Maths Linux login. If you need more time for that you must apply again for access.
- And our Acceptable Use Policy